This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Nanuva.cl

SECURITY

Nanuva will take all necessary measures to safeguard the security of your data. The personal data that you voluntarily provide when using this site, or when completing a purchase process, may only be used by Nanuva for documents such as receipts or vouchers associated with transactions and for the operation of the means of payment available on the site; they will not be given to third parties, except when permitted by law, as defined in Article 100 of Law No. 18,045.

It is your responsibility to protect the confidentiality of your account and password. If you disclose your password or share your account or devices with others, you must assume full responsibility for your actions. 

USE OF INFORMATION

All the information collected in the subscription forms and order information will be used to receive payments, process information, manage shipments or commercialize products to users.

In addition, this information may be used in case of a problem with the billing or any inconvenience we have with your order, also may be used to detect possible risks or fraud and to provide information or advertising related to our products or services.

CONTACT INFORMATION

By providing us with your contact information, such as email and phone number, you agree to receive emails or text messages from Nanuva, to inform you about the status of your orders, communicate news and special promotions and inform you of other updates to our service.

DATA RETENTION

When you place an order through our website, we will retain your order information in our records unless and until you ask us to delete this information.

CHANGES TO OUR POLICIES

We may update our privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

MINORS

This website is not addressed to minors

CONTÁCT US

For more information, you can write to us through our contact form or by email at [email protected]